Last Updated: January 2026
Green Energy Gas Hub is committed to protecting your privacy. This policy explains how we collect and safeguard your information when you use our energy bill payment services. We are an authorized area retailer regulated under the FTC.
We use the data to process your energy bill payments, provide customer support, and comply with legal obligations. We do not sell or rent your personal information to third parties.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption for sensitive data transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We do not store complete payment card information on our servers. Payment processing is handled by secure third-party payment processors that comply with PCI-DSS standards. These processors collect and process your payment information directly.
We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our services and improve functionality. You can control cookies through your browser settings, though this may affect your ability to use certain features of our website.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
California residents have specific rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to request information about the categories and specific pieces of personal information we have collected, as well as the right to request deletion of your personal information. To exercise these rights, please contact us using the information below.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Energy Gas Customer Service
Phone: (833) 611-5308 (Available 24/7)
Email: info@greenenergygashub.com.